Privacy Policy

Last updated: April 13, 2026

Welcome to Chalk Wins Casino. We highly value your privacy and are committed to protecting your personal data. In this Privacy Policy, we explain what information we collect, how we use it, and what rights you have regarding your data when you visit our website (https://chalk-wins.com/) and use our services.

1. Information We Collect

When you use our services, we may collect the following types of information:

Personal identification data: Name, date of birth, email address, phone number, and physical address.
Financial data: Payment methods, transaction history, deposits, and withdrawals (managed via secure payment providers).
Technical data: IP address, browser type, device information, and login credentials.
Usage data: Information about how you use our website, your gaming history, and your preferences.

2. How We Use Your Information

We use the collected data for the following purposes:

To create and manage your account.
To process deposits and withdrawals.
To comply with legal and regulatory obligations, such as Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
To provide customer service and respond to your inquiries.
To detect and prevent fraudulent activities.
For marketing purposes, provided you have explicitly given your consent.

3. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data with the following parties under strict confidentiality agreements:

Payment providers to complete your transactions.
Game providers to facilitate your in-game experience.
Regulatory bodies and law enforcement agencies when legally required to do so.

4. Data Security

We take the security of your data extremely seriously. Chalk Wins Casino uses advanced SSL (Secure Socket Layer) encryption technology to ensure that all communication between your browser and our servers is secure and encrypted. Your data is stored on secure servers with strict access controls.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data:

Right to access: You can request a copy of the data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data, unless we are legally obligated to retain it.
Right to object: You can object to the processing of your data for marketing purposes.

6. Cookies

Our website uses cookies to enhance your experience and analyze website traffic. For detailed information on how we use cookies, please refer to our Cookie Policy.

7. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact our Data Protection Officer (DPO) at:

Email: [email protected]